Senior Business System Analyst (ARCS)
Who are we?
Equinix is the world's digital infrastructure company®, shortening the path to connectivity to enable the innovations that enrich our work, life and planet.
A place where bold ideas are welcomed, human connection is valued, and everyone has the opportunity to shape their future.
Help us challenge assumptions, uncover bias, and remove barriers-because progress starts with fresh ideas. You'll find belonging, purpose, and a team that welcomes you-because when you feel valued, you're empowered to do your best work.
Job Summary
As a Senior Business Analyst in the Corporate Application Division, you would be working on some of our latest ventures to support and enhance cutting-edge SaaS business applications. You will be helping us with coordination, documentation, test execution, conducting POC, post-production maintenance, and support of the Oracle Cloud SaaS enterprise application production support, and continuous improvement of the application landscape.
This position acts as a critical liaison between the company's financial functions, including Corporate Controllership, Regional Accounting, FP&A, Treasury, Tax, and Business Assurance, and the company's IT organization.
Responsibilities
Business Support
- Provides first-line support to users of financial applications
- Responding to business user queries
- Providing one-on-one support, explanations, and guidance to users regarding finance operations
- Triaging data issues, process issues, and business user errors
- Liaise with IT and business users to define and prioritize business-related issues associated with systems
- Partner with other system owners to ensure data quality, timing, and financial reporting impacts are fully understood
- Assisting with the business case
- Planning and monitoring
- Eliciting requirements
- Requirements organization
- Translating and simplifying requirements
- Requirements management and communication
- Requirement analysis
Business Requirements Analysis
- Partners with business stakeholders to analyze, define and document business requirements, within and across functional areas
- Drives best practices during requirements gathering and modeling
- Has a strong focus on gathering core requirements, beyond stated requirements and correctly placing these within a broader context
- Understands business environment and helps to connect/align relevant business stakeholders
Stakeholder Management
- Manages stakeholder expectations and communications within and beyond the functional track
- Knows business environment well enough to identify and proactively include the correct stakeholder
- Interacts regularly with senior management-level stakeholders and demonstrates value from realized projects
Solution Design
- Responsible for designing and documenting cross-functional and global solutions, drawing on the functional expertise of functional and technical team members or vendors, as appropriate
- Advises on solutions prepared by peers or supporting team, and champions good design practice
- Partners with business stakeholders to analyze, define, and document business processes within and across functional areas
- Drives best practices during requirements gathering and modeling
- Understands business environment and helps to connect/align relevant business stakeholders
Documentation
- Documents and reviews broader team documentation
- Supports the team in identifying and defining relevant documentation templates pertaining to solution delivery
- Is a champion for knowledge transfer to enable/empower other team members
Functional Design
- Develop functional designs for applications, integrations, and conversions.
- Ability to work on multiple functional areas and integrations with third-party products
- Keeps up to date with industry trends and vendor capabilities to produce robust functional designs
- Reviews functional designs and obtains sign-offs with the cross-functional business and IT teams
- Provides inputs into business processes based on design capabilities
- Champions sustainable, forward-looking functional designs
- Learn and adapt to new technologies in a short duration
Testing & Test Design
- Execute System integration testing
- Coordinate user acceptance testing for new systems or enhancement releases. This involves assisting with the creation of test cases and following up to ensure users complete testing according to the schedule
- Coordinates integration testing, validates test cases with stakeholders for user acceptance testing and training, and obtains sign-offs
- Coordinates defects clarification, triage, and resolution with engineering teams.
- Performs Mock close on financial systems
System Configurations
- Configures applications in line with business goals
- Designs forward-looking configurations by recognizing future needs aligned with the business roadmap
- Develop configuration standards
Day-to-Day Support (Production Support)
- Supports and trains junior resources and oversees quality in triage and troubleshooting practices
- Leads troubleshooting efforts on critical issues with cross-functional teams through the resolution
- Identifies improvements to address repeat issues
Training and Change Management
- Works with functional leadership teams to set expectations and conduct planning and execution of SME training activities
- Defines, communicates, and implements support and engagement plans
- Analyzes adoption rates and issues assesses business case realization and proposes solutions to improve
- Provides ad hoc training to various financial users on key financial applications
Qualifications
- Worked as Senior Systems Analyst, Senior Consultant, or Support Analyst for Oracle Fusion EPM application modules
- Hands-on experience in configuring, scripting, and testing for EPM Cloud application implementation and maintenance
- Years of knowledge in Planning, Budgeting, and forecasting modules
- Worked in most of the Oracle Fusion EPM applications, primarily on ARCS
- Worked on other related EPM applications like PBCS, PCMCS, TRCS,FCCS, and EDMCS
- Worked with an onshore delivery lead and support team
- Have in-depth finance functional knowledge to understand business requirements and convert them into technical solutions
- Good analytical and problem-solving ability
- Flexible to work on a rotating shift model to support EMEA and AMER timezone customers
Preferred Qualifications
- Bachelor's degree in accounting, Finance, IT, or a related field.
- 7 - 15 years of experience working within the finance or IT organization of a large multinational company
- Worked in a rotating shift model to support EMEA and AMER timezone customers
- Strong written and oral communication skills
- Strong problem-solving and decision-making abilities
- Willingness to travel occasionally if needed.
- Preference to computer science, mathematics, Accounting, and related fields of study
Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form.
Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.