Regional Business Manager
Purpose
The Regional Business Manager is responsible for driving sales growth by acquiring new customers and expanding market share for Henry Schein One. This role involves identifying and engaging potential clients, understanding their business needs, and delivering tailored solutions that enhance practice efficiency and patient care. The Regional Business Manager plays a key role in executing sales strategies and contributing to the overall success of the business.
What you'll do
Sales
- Work with new clients to determine their present and future needs and propose suitable products, services and upgrades in order to maintain and grow revenue for Henry Schein One
- Identify and close sales from new clients
- Identifying opportunities for internal sales teams to sell additional services such as training and consultancy to the existing customer base
- Negotiate pricing with prospective customers
- Submission of relevant orders with required paperwork completed
- Maintain call rates and contact with potential customers. In territory act as the main interface between the customer and the organisation to ensure an optimal level of sales and service is provided at all times
- Leverage customer & supplier relationship in order to promote HSO as a quality supplier of dental practice management systems
- Identify and gain new business through a sustained program of cold calling, mailing and following up referrals/ leads and keeping abreast of competitor's sales strategies
- Enter all new leads in to the CRM
- Maintain & manage all prospect contact and ensure every interaction is recorded in the CRM
- Update value, expected close date & % probability
- Understand, participate and present Business Insight Seminars
- Attend and represent the business at relevant events as required
- Conducting, coordinating and participating in Sales promotions, demonstrations, campaign and events in order to promote HSO to the wider dental community.
- Build strategic relationships with key Henry Schein reps and managers in the Territory
- Provide competitive reviews of product and sales strategies. Identify counter measures.
- Understand and advise the company on the developing trends and need of the market.
- Maintain sound product and industry knowledge. Understand how the various functionality of all HSO products can address various customer needs
- Provide assistance to other team members when requested
- Attendance and participation at team and Company meetings
- All required paperwork is completed
- Contribute to new ideas and continuous improvement in internal sales processes.
- Contribute to team work output
What you'll bring with you
Experience:
- At least 5 years' sales experience within a business to business environment
- Tertiary education or equivalent work experience
- Achievement of monthly customer targets and team targets set to ensure existing customers continue to use the services by:
- Engaging with customers to schedule value-added product configuration
- Consulting with existing customers to drive increased product use
- Monitoring existing customers to ensure customers continue to use relevant products
- Problem solve and continuously challenge the way that we and the practice function
- To provide thought leadership in the relevant products
- To engage with SOE management and third parties to help identify opportunities and initiatives for improving sales and customer retention for each product
- Assist existing relevant product customers with software queries
- Monday - Friday standard business hours, although additional hours (including some out of hours work) may be required.
Personal Attributes:
- Personal Capability
- Seeks information that identifies underlying issues
- Shows initiative and drive
- Focus on Results
- Organises time to ensure deadlines are met
- Overcomes obstacles to achieve an objective
- Takes responsibility for outcomes
- Can be counted on to work autonomously without supervision
- Character
- Acts consistently
- Follows through on promises and commitments
- Is not afraid to act when required
- Actively seeks feedback to improve own performance
- Understands own strengths and weaknesses
- Interpersonal Skills
- Can effectively communicate and share ideas
- Is approachable and friendly
- Works effectively with others
- Works inclusively and shares information willingly
- Manages Change
- Is quick to recognize situations or conditions where change is needed
- Seeks to understand competitor activity and potential opportunities
- Understands how the team and work fits in with company overall
- Understands that the customer is key to company success
Diversity at Henry Schein One
Diversity at Henry Schein One is all about you being you. Diversity and inclusion are integral to every aspect of our business, we push boundaries fuelled by a diverse set of voices and a desire to make a difference. We are proud to be an equal-opportunity employer. All qualified candidates are considered without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, or age. We welcome everyone to our team; we foster creativity and ambition throughout our business. We're making a difference every day and you can too.
Our Shared Values
Everyone at Henry Schein One is encouraged to live and demonstrate our core values:
Community
- Each Person is as Important as the Next
- Open Communication
- Diversity & Inclusion
Caring
- Corporate Citizenship
- Shared Success
Career
- Ethics
- Recognise Creativity & Encourage it
- People are our Greatest Asset