Client Value Partner (CVP) - Public Sector
Celonis is the global leader in Process Intelligence and the pioneer of Process Mining technology. As one of the world’s fastest-growing enterprise SaaS companies, we are changemakers pushing the boundaries of what’s possible. We invest heavily in advanced AI capabilities—specifically our Process Intelligence Graph—to turn data insights into immediate business action. We believe there is a massive opportunity to unlock global productivity and sustainability by placing intelligence at the core of every business process. Join our mission to make processes work for people, companies, and the planet.
The Role:
We are looking for a Client Value Partner, Public Sector—a seasoned leader who can bridge the gap between strategy and operational execution. You will act as the primary accountable lead for a major public sector command, translating high-level objectives into clear, realized value.
You will work in partnership with the Celonis Sales Teams and have full responsibility for the end-to-end value journey of this strategic federal customer. You are the client’s trusted advisor, helping them mobilize resources, achieve their readiness goals, and realize significant value using the Celonis Process Intelligence Platform.
In collaboration with our Product, and Engineering teams, you will drive measurable mission impact across complex legacy and modern environments. You will blend deep federal domain expertise with a proven consulting skill set to spearhead data-driven transformation.
The work you’ll do:
Identify & Frame Value
- Translate Strategy to Operations: Analyze the command's strategic goals (e.g., Material Readiness, Auditability/FIAR compliance, Contested Logistics) and map them to a long-term vision utilizing the Celonis platform.
- Target High-Impact Areas: Architect the "Commander's" or "Comptroller's" agenda—optimizing end-to-end value chains such as Maintenance, Repair, and Overhaul (MRO), Supply Chain Sustainment, and Financial Management.
- Build the Mission Case: Construct robust business cases that articulate the operational impact of Process Intelligence (e.g., impact on Sortie Generation Rates, Depot Throughput, or Working Capital Fund efficiency) to Senior Executive Service (SES) and Flag Officers.
- Build demos and strategic roadmaps, leveraging federal benchmarks and best practices in order to embed Celonis as a core pillar of the agency's modernization strategy.
- Undertake Value Assessments and communicate the value opportunity and strategic roadmap to Agency leadership.
Realize Value
- Drive Engagement Success: Lead the executive relationship and value workstream for large-scale transformations, ensuring the program effectively delivers on its promise across uniformed and civilian workforces.
- Orchestrate the Ecosystem: Guide the client on organization design and the maturation of Centers of Excellence (CoE), mobilizing global cross-functional teams (including Systems Integrators and Partners) to ensure seamless delivery within secure environments.
- Solve Systemic Challenges: Work cross-functionally to tackle difficult implementation hurdles, helping customers define standards for legacy system modernization, data interoperability, and enterprise-wide change initiatives.
- Facilitate business value workshops and use Celonis to identify and qualify opportunities for process enhancement in Logistics and Finance.
- Derive improvement measures in core mission functions and initiate improvement actions and enterprise-wide change initiatives.
- Present results and realized value to senior management and Command leadership.
Scale Value
- Codify Best Practices: Turn client successes into reusable assets, playbooks, and thought leadership for the broader Federal and Defense practice.
- Mentor & Enable: Act as a senior leader for the team, coaching junior members on government relationship management, DoD acquisition nuances, and team performance.
- Product Feedback: Serve as the "Voice of the Mission" to our Product teams, ensuring our development roadmap aligns with the specific security (IL5/IL6) and scale needs of the Department of Defense.
- Responsible for the end-to-end customer value journey, landing, expanding, adoption and renewing.
- Build a strategic expansion roadmap for customers, embedding Celonis Process Intelligence Platform as a strategic transformation platform in their organization.
- Provide feedback to our product development teams to enhance the Celonis platform and Apps based on new government use cases.
The qualifications you need:
- Citizenship & Clearance: Must be a US Citizen. Active Top Secret clearance or the ability to obtain one is required.
- Location: Must be located in the DMV region (DC, Maryland, Virginia).
- Deep Industry Experience: 15+ years of relevant experience, ideally combining time within the DoD/Uniformed Services with Strategy Consulting or Federal Systems Integration. You understand the complexity of the "Five-Sided Building" and the field commands.
- Domain Expertise: You possess granular knowledge of the federal value chain, specifically in areas such as Defense Logistics, Depot Maintenance, Procurement (Contract Writing), and Financial Improvement and Audit Readiness (FIAR).
- Value Realization Skills: You have a track record of driving large-scale transformation programs. You understand how to impact mission readiness through process optimization and waste reduction.
- Technical Fluency: You understand the federal IT stack (ERP consolidation, Cloud migration) and how to translate Celonis use cases into the customer's specific legacy and modern landscape.
- Stakeholder Management: Extensive experience presenting to and influencing Senior Executives (SES, Flag/General Officers). You can navigate complex bureaucratic organizations and have the power of persuasion through data.
- Builder Mentality: You are comfortable working with ambiguity and possess a leadership style that inspires teams in high-stakes environments.
- Degree: MBA strongly preferred; Degree in Business, Engineering, Political Science, or related field required.
Visa sponsorship is not offered for this role.
What Celonis can offer you:
- Pioneer Innovation: Work with the global leader in Process Mining and the Process Intelligence Graph to shape the future of AI-driven business operations.
- Ownership from Day 1: Every full-time "Celonaut" is an owner, receiving Restricted Stock Units (RSUs) and merit-based refresh grants.
- Unrivaled Family Support: Benefit from our inclusive parental leave policy—24 weeks of fully paid leave for primary carers and 12 weeks for supporting carers, available from your first day of employment.
- Work-Life Integration: Enjoy Unlimited PTO (in applicable regions) and generous PTO globally, as well as a flexible hybrid work model that balances remote focus with vibrant office collaboration.
- Continuous Growth: Elevate your skills through our 70-20-10 learning framework, mentorship programs, and access to a dedicated learning platform.
- Holistic Well-being: Prioritize your health with subsidized Wellhub memberships, mental health counseling, and dedicated "Wellness Weeks" that prioritize work/life balance.
- Drive Sustainability: Participate in annual Impact Days, where you receive paid time off to volunteer for community and environmental causes with your local office, or virtually.
- Global Inclusion & Belonging: Find community through our Inclusion Think Tank and participate in our annual Inclusion Days, ensuring every voice is heard and valued.
- Value-Driven Impact: Join a mission-led organization where our core values—Live for Customer Value, The Best Team Wins, We Own It, and Earth Is Our Future—drive every decision.
About Us:
Celonis makes processes work — for people, companies, and the planet. Powered by process mining and AI, the Celonis Process Intelligence Platform integrates process data and business context to create a living digital twin of business operations. We enable thousands of companies worldwide to understand how their business actually runs and, together with their partners, build intelligent solutions that transform and continuously improve the way they operate — unlocking billions in value. Celonis is headquartered in Munich, Germany, and New York City, USA, with more than 20 offices worldwide.
Get familiar with the Celonis Process Intelligence Platform by watching this video.
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At Celonis, we believe our people make us who we are and that “The Best Team Wins”. We know that the best teams are made up of people who bring different perspectives to the table. And when everyone feels included, able to speak up and knows their voice is heard - that's when creativity and innovation happen.
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