NomadDesk

Customer Portfolio Manager

Job Description Summary

Projektmanagement/Planung/Koordination von Aktivitäten in der Regel im Rahmen eines Produktions- oder Dienstleistungsprojekts zur Erfüllung eines Kundenauftrags oder -bedarfs gemäß finanzieller/wirtschaftlicher Parameter und zur Gewährleistung der Kundenzufriedenheit. Verantwortlich für die Planung/Ausführung des Abteilungsbetriebs oder konzentriert sich auf die Ausführung von beruflichen Tätigkeiten innerhalb einer technischen Disziplin.Hat eine gewisse Autonomie, wird jedoch von festgelegten Richtlinien oder der Überprüfung der Endergebnisse geleitet.
Die Stelle ermöglicht die Änderung von Arbeitsabläufen und Praktiken, sofern die Endergebnisse den Standards der Akzeptanz (Qualität, Umfang, Aktualität usw.) entsprechen.

Job Description

Roles and Responsibilities

• All contract performance related activities , typically tied to a customer site. Perform in the role as the interface between the customer and the project team, managing the transfer of information and requests.
• Assure timely resolution of issues and keep the customer advised of the progress of the project, and negotiate changes and variations and solutions to any issue arising. Responsible for adherence to contract service, operations, and performance specifications, as well as financial & technical metrics specific to contract. Perform proposal negotiation, and contract administration functions on assigned proposals / contracts with minimal supervision • Provide support to manager and senior contracts personnel on assigned contracts Function as the liaison for the customer on contract matters
• Utilizes in-depth knowledge of a technical discipline and analytical thinking and technical experience to execute policy/strategy.
• Has knowledge of best practices and how own area integrates with others; is aware of the competition and the factors that differentiate them in the market
• Uses some judgment and has some ability to propose different solutions outside of set parameters to address more complicated manufacturing processes with technical variety and/or interdependent production cycles. Uses technical experience and analytical thinking. Uses multiple internal and limited external sources outside of own teams to arrive at decisions.
• Acts as a resource for colleagues with less experience. May lead small projects with low risks and resource requirements. Explains information; developing skills to bring team members to consensus around topics within field. Conveys performance expectations and may handle sensitive issues.

• Bachelor's degree from an accredited university or college (any kind of engineering degree is preferred)
• At least 5 years of work experience in Power industry
• Strong oral and written communication skills

• Demonstrated ability to analyze and resolve problems. Ability to document, plan, market, and execute programs. Established project management skills.