Fleet Manager Government Marine Services
Job Description Summary
The Fleet Manager - Government Marine Services will develop an enduring and faithful customer relationship, while improving project profitability through understanding the customer's organization, assets, and installed base. You will manage, develop, and lead customer facing initiatives to deliver the best possible customer service in the execution of upgrade projects, service callouts, parts support, comprehensive training solutions, and all aspects of Fleet account management. The Fleet Manager - Government Marine Services must be capable of translating customer requirements into detailed plans, driving internal execution to meet the targets and record customer experience issues, identifying negative trends and common faults across similar products to provide feedback to Engineering.
Job Description
Roles and Responsibilities
- Work with customer personnel (Port Engineers, Chief Engineers, Maintenance, Training, and Purchasing) to maximize availability of plant and to maximize services provided by GE
- Manage internal coordination of Contracting, Engineering, and Services to provide prompt, quality service to customers
- Be responsible for overseeing that warranty and service obligations are met, including timely delivery, quality, compliance with contract scope, and expected profitability of the service order
- Be responsible for the Contribution Margin of jobs and play a proactive role in problem identification and resolution by highlighting potential areas of concern and promptly driving other departments in solving issues which affect the customer
- Implement common processes across the customer base, which result in dramatically improved quality and efficiency in service delivery
- Develop, implement, and maintain operating plans for each assigned program or customer
- Ensure periodic program reviews are conducted with customer(s)
- Take a leadership role in the definition of elements and recommendations supporting the overall best interest of both the customer and the company
- Ensure customer satisfaction is maintained through timely and accurate responses to customer issues
Qualifications/Requirements
- Bachelor's Degree from an accredited college or university (Or a High School Diploma / GED with a minimum of 5 years of industry experience)
- Minimum of 5 years of industry experience
- Experience in presenting technical and operational strategies to internal and external customers
- Ability and willingness to travel domestic and internationally as required
- US citizen, ability to obtain security clearance
Desired Characteristics
- Background in a customer facing Service Delivery or Project Management position, within a Service environment
- Proven Marine experience, with technical knowledge of vessels and vessel systems (Propulsion systems, drives, automation)
- Functional knowledge of requirements and implementation of the United States Navy Joint Fleet Maintenance Manual (JFMM)
- Ability to establish and maintain long-term relationships with clients worldwide
- Ability to learn and follow defined departmental policies, procedures, and practices
- Strong verbal, written, presentation, interpersonal communication, and leadership skills
- Demonstrated project management skills, preferably in execution of U.S. Navy warship maintenance or modernization
- Ability to independently arrange and organize work efforts on a weekly, monthly, and quarterly basis
- Ability to conceptualize and implement performance objectives that meet established requirements
- Active security clearance
Note:
To comply with US immigration and other legal requirements, it is necessary to specify the minimum number of years' experience required for any role based within the USA. For roles outside of the USA, to ensure compliance with applicable legislation, the JDs should focus on the substantive level of experience required for the role and a minimum number of years should NOT be used.
This role requires access to U.S. export-controlled information. If applicable, final offers will be contingent on ability to obtain authorization for access to U.S. export-controlled information from the U.S. Government.
Additional Information
GE Vernova offers a great work environment, professional development, challenging careers, and competitive compensation. GE Vernova is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
GE Vernova will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).
Relocation Assistance Provided: No
#LI-Remote - This is a remote position
For candidates applying to a U.S. based position, the pay range for this position is between $91,400.00 and $152,200.00. The Company pays a geographic differential of 110%, 120% or 130% of salary in certain areas. The specific pay offered may be influenced by a variety of factors, including the candidate's experience, education, and skill set.
Bonus eligibility: discretionary annual bonus.
This posting is expected to remain open for at least seven days after it was posted on December 23, 2025.
Available benefits include medical, dental, vision, and prescription drug coverage; access to Health Coach from GE Vernova, a 24/7 nurse-based resource; and access to the Employee Assistance Program, providing 24/7 confidential assessment, counseling and referral services. Retirement benefits include the GE Vernova Retirement Savings Plan, a tax-advantaged 401(k) savings opportunity with company matching contributions and company retirement contributions, as well as access to Fidelity resources and financial planning consultants. Other benefits include tuition assistance, adoption assistance, paid parental leave, disability benefits, life insurance, 12 paid holidays, and permissive time off.
GE Vernova Inc. or its affiliates (collectively or individually, "GE Vernova") sponsor certain employee benefit plans or programs GE Vernova reserves the right to terminate, amend, suspend, replace, or modify its benefit plans and programs at any time and for any reason, in its sole discretion. No individual has a vested right to any benefit under a GE Vernova welfare benefit plan or program. This document does not create a contract of employment with any individual.