Senior Change management Consultant
Who We Are
At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.
The Role
The Senior Change Management Consultant will lead the design and execution of change strategies that accelerate adoption and minimize resistance during enterprise transformations. This role is pivotal in shaping the experience for impacted users, leaders, and teams, ensuring that organizational objectives are achieved through effective change enablement.
You will conduct change impact analyses, facilitate stakeholder workshops, and develop tailored communication and engagement plans. You'll bring deep expertise in organizational change management, including Prosci-certified practices, and apply project management disciplines to ensure timely and effective delivery.
In this role, you will:
- Lead change impact assessments to identify risks, readiness gaps, and stakeholder needs.
- Design and implement communication and engagement strategies that drive awareness and commitment.
- Facilitate stakeholder alignment sessions and sponsor coaching to build leadership capability for change.
- Apply Prosci and other OCM methodologies to embed change into transformation programs.
- Collaborate with cross-functional teams to align change activities with business outcomes and adoption metrics.
- Develop and maintain OCM tools, templates, and dashboards for tracking progress and measuring success.
- Support internal change initiatives and contribute to the evolution of OCM best practices within the organization.
Your Future at Kyndryl
As a Senior Change Management Consultant, you will join the Kyndryl Consultant Profession, collaborating with Architects, Project Managers, and Technical SMEs. You'll work as part of the Outcome & Change team within the Enterprise Transformation portfolio, contributing to strategic initiatives that drive meaningful impact across client organizations. You'll have access to world-class learning platforms and certifications and help shape our intellectual capital and methodologies for change enablement.
Who You Are
Who You Are
You're good at what you do and possess the required experience to provide it. However, equally as important - you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused - someone who prioritizes customer success in your work. And finally, you're open and borderless - naturally inclusive in how you work with others.
Required skills and experience
- Bachelor's degree in Organizational Development, Psychology, Business, or related field.
- 8+ years of experience in organizational change management and enterprise transformation.
- Proven experience conducting change impact assessments and readiness analysis for technology implementations.
- Strong knowledge of OCM frameworks and methodologies (e.g., Prosci, ADKAR) and hands-on experience applying them end-to-end.
- Skilled in workshop facilitation with diverse stakeholder groups, including executives and sponsors.
- Experience designing and executing communication and engagement strategies for system rollouts and behavioral change.
- Background in leadership alignment and executive enablement during transformation programs.
- Prosci certification and demonstrated ability to lead complex change initiatives.
- Demonstrated ability to coordinate enterprise change programs, including stakeholder engagement and adoption tracking.
- Familiarity with AI-driven tools and a mindset for leveraging technology to enhance change enablement.
- Excellent communication, stakeholder engagement, and project management skills.
Preferred Skills and Experience
- Experience in consulting or client-facing roles, including proposal development and delivery.
- Exposure to enterprise transformation initiatives involving cloud, data platforms, or AI.
Being You
Diversity is a whole lot more than what we look like or where we come from, it's how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we're not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you - and everyone next to you - the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That's the Kyndryl Way.
What You Can Expect
With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter - wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.
Get Referred!
If you know someone that works at Kyndryl, when asked 'How Did You Hear About Us' during the application process, select 'Employee Referral' and enter your contact's Kyndryl email address.