Jira Administrator
Working at Atlassian
Atlassians can choose where they work whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity.
Your Future Org
Atlassian Corporate Engineering (ACE) is a global team of five departments: Enterprise Technology, Go-to-Market Technology, Workplace Technology, Commerce Technology, and AI Technology. ACE is dedicated to unleashing the potential of every Atlassian team by delivering high-value products and services to customers and stakeholders by generating actionable insights, accelerating solutions, and building trusted business partnerships. The team is responsible for supporting company-wide initiatives and driving business growth through AI innovation and collaboration as the best customer of Atlassian.
Your Future Team
Atlassian seeks a Jira Administrator to join our Workplace Technology team. You will join a respected group that helps internal staff maximize our Jira product while supporting Atlassian-wide Jira instances globally. As an administrator, you will design, build, support, and maintain Jira spaces to meet new and existing business needs in a dynamic environment.
Are you passionate about creating solutions with Jira? Do you want to learn how to use it across multiple business functions and help teams with efficient workflows and automations? If so, read onyou might be Atlassian's newest Jira Administrator.
- Configure and maintain Jira spaces (fields, screens, workflows, customer portals, boards), and resolve configuration-related issues
- Configure and maintain Jira integrations with other applications
- Manage user permissions and access from Org level down to work item security based on team and policy compliance needs
- Collaborate with cross-functional teams to discuss requirements, design, and deliver Jira solutions that improve processes and team effectiveness
- Leverage Jira REST APIs, automation rules, and other advanced features to create solutions that reduce manual effort and solve complex configuration problems
- Create reports to help teams track space data
- Support Jira cloud migrations under guidance from senior team members
- Occasionally guide Atlassians on Jira how-tos
Minimum Qualifications
- You have at least 2 years of experience configuring company-managed Jira spaces end-to-end, including complex workflows, field configuration, forms, user permissions, and automation
- You have strong communication skills and experience working with technical and non-technical stakeholders to understand requirements and translate them into Jira solutions
- You are comfortable using JQL and building Jira dashboards or reports
- You have experience with Atlassian Org Administration (Atlassian Guard)
- You have experience configuring Jira integrations with other apps (Atlassian and non-Atlassian)
- You are comfortable using Jira REST APIs to automate tasks, access data, or extend Jira beyond the standard UI
- You are familiar with using Confluence
Preferred Qualifications
- You are an Atlassian Certified Jira Cloud Administrator
- You have in-depth experience in configuring products and features in the Jira family such as Jira Service Management (JSM), Jira Product Discovery (JPD), Jira Plans, and Assets
- You have experience with Jira cloud migrations or imports
- You have experience in administering other Atlassian tools (Confluence, Bitbucket, etc.)
- You have experience with scripting or programming (e.g., Python, SQL, Forge Apps) to support automation, integrations, or reporting
Benefits & Perks
Atlassian offers a wide range of perks and benefits designed to support you, your family and to help you engage with your local community. Our offerings include health and wellbeing resources, paid volunteer days, and so much more. To learn more, visit go.atlassian.com/perksandbenefits.
About Atlassian
At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together.
We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.
To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them.
To learn more about our culture and hiring process, visit go.atlassian.com/crh.