Scrum Master-Agile Delivery Lead II - Fully Remote!
Futures start here. Where first steps, new friendships, and confident learners are born. At KinderCare Learning Companies, the first and only early childhood education provider recognized with theGallup Exceptional Workplace Award, we offer a variety of early education and child care options for families. Whether it's KinderCare Learning Centers, Champions, or Crème de la Crème, we build confidence for kids, families, and the future we share. And we want you to join us in shaping it-in neighborhoods, at work, and in schools nationwide.
At KinderCare Learning Companies, you'll use your skills and expertise to support the work (and fun) that happens in our sites and centers every day. From marketers and strategists to financial analysts and data engineers, and so much more, we're all passionate about crafting a world where children, families, and organizations can thrive.
The Scrum Master-Agile Delivery Lead II is a senior-level individual contributor responsible for enabling predictable, balanced, and outcome-focused results across one or more product teams.
This role strengthens Agile maturity, improves delivery flow using data, and partners closely with Product and Engineering leaders to align quarterly commitments and PI objectives.
This role as Scrum Master-Agile Delivery Lead II functions as a neutral facilitator and delivery partner. This role does not own scope, prioritization, budget, or performance management responsibilities. Instead, this role at the Scrum Master-Agile Delivery Lead II level enables clarity, transparency, planning rigor, and continuous improvement across the Discovery → Delivery lifecycle.
Responsibilities
- Enable High-Performing Agile Teams: Facilitate all core Agile ceremonies (Sprint Planning, Daily Stand-ups, Reviews, Retrospectives, PI Planning). Partner with Product Owners and Engineering Leads to maintain a continuously refined backlog. Ensure at least two Sprints of "Definition of Ready" backlog. Support realistic capacity planning and aligned Sprint goals. Adapt facilitation approach based on team maturity and delivery model.
- Improve Predictability and Flow: Supervise and interpret delivery metrics. Identify systemic bottlenecks and recurring friction patterns. Act as first responder to impediments and coordinate resolution. Distinguish between team-level and organizational/systemic issues. Escalate risks appropriately with data-backed context.
- Drive Metrics Transparency: Build and maintain transparent team dashboards. Ensure dashboards are updated within 24 hours of Sprint close. Facilitate data-focused retrospectives and Inspect & Adapt sessions. Connect team-level delivery metrics to quarterly goals and achievements and PI commitments. Use metrics to inform improvement, not to judge or compare teams.
- Support PI Planning and Quarterly Alignment: Prepare teams for PI Planning. Facilitate team participation in PI events. Ensure cross-team dependencies are logged and assigned owners. Support accurate PI Commitment Status tracking. Drive disciplined post-PI execution follow-through.
- Coach for Team Maturity: Coach teams on Agile principles and Lean thinking. Promote sustainable pace and pull-based work systems. Champion psychological safety and constructive feedback loops. Support growth from reactive execution to disciplined planning.
- Strengthen Stakeholder Collaboration: Partner with Product and Engineering leaders. Surface delivery risks within one business day. Act as liaison across teams. Maintain transparency on scope shifts, carryover, and risk.
- Contribute to Organizational Improvement: Contribute to Agile Community of Practice efforts. Support evolution of frameworks and dashboards. Share cross-team insights and improvement patterns.
Qualifications
- 5+ years in Agile delivery roles.
- 4+ years facilitating Scrum.
- Knowledge of Scrum, Kanban, SAFe.
- Experience with Jira and reporting tools.
- Strong facilitation and communication skills.
- Agile certification.
#LI-Remote
Our benefits meet you where you are. We're here to help our employees navigate the integration of work and life:
- Know your whole family is supported with discounted child care benefits.
- Breathe easy with medical, dental, and vision benefits for your family (and pets, too!).
- Feel supported in your mental health and personal growth with employee assistance programs.
- Feel great and thrive with access to health and wellness programs, paid time off and discounts for work necessities, such as cell phones.
- ... and much more.
We operate research-backed, accredited, and customizable programs in more than 2,000 sites and centers across 40 states and the District of Columbia. As we expand, we're matching the needs of more and more families, dynamic work environments, and diverse communities from coast to coast. Because we believe every family deserves access to high-quality child care, no matter who they are or where they live. Every day, you'll help bring this mission to life by building community and delivering exceptional experiences. And if you're anything like us, you'll come for the work, and stay for the people.
KinderCare Learning Companies is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, age, sex, religion, disability, sexual orientation, marital status, military or veteran status, gender identity or expression, or any other basis protected by local, state, or federal law.