Sales Operations Analyst I
Who are we?
Equinix is the world's digital infrastructure company®, shortening the path to connectivity to enable the innovations that enrich our work, life and planet.
A place where bold ideas are welcomed, human connection is valued, and everyone has the opportunity to shape their future.
A career at Equinix means being at the center of shaping what comes next and amplifying customer value through innovation and impact. You'll work across teams, influence key decisions, and help shape the path forward. You'll find belonging, purpose, and a team that welcomes you-because when you feel valued, you're empowered to do your best work.
Job Summary
This role supports the Channel Sales organization by removing non-revenue generating tasks from quota bearing colleagues, as well as identifying and implementing continual process improvement. You'll work closely with Sales, Sales Operations, and cross-functional partners to respond to ad-hoc and regular requests and execute daily defined tasks.
Responsibilities
Sales Operations Activities
- Support Channel Sales engagement with all routes to market, for example Distributors
- Support basic Salesforce (SFDC) activities: opportunity, contact management & reporting
- Assist with system updates, reporting changes, or process improvements related to Channel Sales Operations
Sales Analytics & Reporting
- Support recurring and adhoc reporting requests with accurate, well-documented outputs, using Tableau, Excel or Smartsheet
Data Management & Quality
- Investigate data discrepancies, identify root causes, and partner with stakeholders to resolve issues
Process & Continuous Improvement
- Identify opportunities to streamline existing operational processes
- Participate in cross-functional projects
- Contribute to improving internal & external stakeholder's experience engaging with Channel Sales
Qualifications
- Bachelor's degree in a quantitative or business-related field (e.g., Analytics, Business, Economics, Finance, Computer Science, or similar) - Fresh grads are also encouraged to apply
- Strong analytical skills in Excel (e.g., formulas, pivot tables, data analysis)
- Experience building dashboards in Tableau (academic, internship, or professional experience)
- Ability to translate data into clear insights and communicate findings effectively
Nice to Have
- Experience working with Salesforce (SFDC) or other CRM platforms
- Basic experience with Python for data analysis or automation
- Prior exposure to sales, sales operations, or revenue analytics
This posting is a new position within our organization.
Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form.
Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.
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