NomadDesk

Manager, Sales Process & Productivity

Working at Atlassian

Atlassians can choose where they work whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity.

The Manager, Sales Process & Productivity is a key role within our Sales Acceleration team at Atlassian. This position leads a large team of Business Process Partners (BPPs) who work closely with business leaders across Sales, Success, IT, Ops, and more.

The Sales Process & Productivity team directly supports many of our customer-facing GTM functions - Account Executives, Solution Engineers, Solution Sales Executives, and more. An ideal candidate will have the skills & experience to lead a team of business analysts supporting these functions, and the strategy, vision, & drive to make their stakeholders even more successful.

Key Responsibilities:

• Lead a large team of business analysts, and orchestrate process & technology related work supporting SMB & Enterprise Sales.
• Partner closely with peers in RevOps, Enablement, and Strategy to support our Sales team and help them hit their goals.
• Build a roadmap focused on process improvement; prioritize, deliver, and refine that roadmap.
• Own common third party Sales tool, and drive usage and best practices across the Sales org.
• Drive process standardization & optimization through your team, and collaborate closely with peers in the AI Process Excellence Team to automate & amplify our Sales team using AI & ML.
• Amplify your team's impact by removing blockers, and grow individuals through mentorship and coaching.
• Support the New Product Introduction (NPI) process, including M&A projects, to ensure the successful integration of new offerings across lead-to-cash and support processes.
• Support your team's project & program execution - ensure that project value is quantified, success metrics are defined, and requirements are clearly understood.
• Collaborate with technology teams to improve our Sales processes, and work closely with our Enablement Team to communicate those improvements to the field.
• Drive alignment & build relationships with your stakeholders, peers, and business partners.
• Act as a trusted advisor to the business, offering guidance to the sales organization on best practices.

• Minimum of 5 years of experience in leadership roles in a Revenue Operations organization, preferably within a high-growth tech company.
• Minimum of 4 years experience managing a team focused on Sales process & technology.
• You understand all aspects of SMB and Enterprise sales processes.
• You have a perspective on what 'great' sales process looks like, and you know how to orchestrate your team's work to achieve greatness.
• You have experience implementing AI & ML to improve Sales process.
• You've driven GTM transformation work.
• You have a deep understanding of common Sales tools - Salesforce, LinkedIn Sales Navigator, Outreach, and more.
• You have strong influencing skills, and know how to drive alignment with business & technology teams.
• You thrive in complexity, but consistently seek ways to simplify.
• You use data to inform decision-making & priorities, but know how to make the right decision in the absence of clear data.
• You have a strong sense of ownership, accountability, and the ability to drive projects to completion.
• You have the leadership skills to motivate and build a team of ambitious business analysts.