NomadDesk

Service Sales Team Lead

The opportunity

Hitachi Energy is entering an exciting phase of growth in our UK Service organisation, and we're looking for a Service Sales Team Lead who wants to shape the future of our service business while developing a high-performing sales team.

Reporting to the UK LSU Service Sales Manager, you'll have the opportunity to build, lead and grow a newly formed customer-facing service sales team. With strong support around you, you'll play a key role in expanding our service customer base and strengthening long-term relationships through the sale of service agreements, maintenance solutions, lifecycle services and digital offerings.

This is a role for someone who enjoys leading people, influencing customers, and creating value over the full asset lifecycle-not just closing a single deal.

Please note we are unable to provide visa support on this position.

How you'll make an impact

• Leading, coaching and developing a team of service sales professionals, creating a motivated, high-performance culture.

• Visiting customer sites for face-to-face meetings, site surveys and relationship building.
• Executing a service sales plan, focused on growth, installed-base penetration, renewals and new customer acquisition.
• Managing the CRM pipeline, ensuring strong opportunity qualification, healthy pipeline coverage and accurate reporting.
• Interpreting customer requirements and enquiry documentation, contributing to bid / no-bid decisions and shaping winning service solutions.
• Building trusted, long-term customer relationships, understanding their operational challenges and positioning Hitachi Energy as a lifecycle partner.
• Supporting your team in customer meetings and negotiations, providing commercial and technical guidance when needed.
• Working closely with Service Operations, Engineering, Supply Chain, Project Management and Commercial teams to ensure sellable, deliverable and profitable service solutions.

• A strong track record in service sales, particularly new service business and long-term contract sales.
• Experience selling services or solutions rather than standalone products, ideally in energy, utilities, transmission, distribution or industrial environments.
• Proven experience as a people manager, with a passion for developing and coaching sales talent.
• An engineering background (minimum HNC preferred) and the credibility to engage confidently with technical customers.
• Knowledge of HV (400kV-132kV) and/or MV (66kV-11kV) systems and substation environments and Transformer Services (desirable).
• The ability to clearly articulate service value-reliability, performance, lifecycle cost and risk reduction.
• Strong communication, presentation and negotiation skills.
• Confidence using Office 365 tools, Salesforce CRM systems to manage performance and pipeline.