NomadDesk

Manager, Operations Compliance

Who are we?

Equinix is the world's digital infrastructure company®, shortening the path to connectivity to enable the innovations that enrich our work, life and planet.

A place where bold ideas are welcomed, human connection is valued, and everyone has the opportunity to shape their future.

Joining our operations team means being at the center of everything - maintaining and evolving critical infrastructure that powers the digital world and delivers real impact for our customers, communities and society. You'll find belonging, purpose, and a team that welcomes you-because when you feel valued, you're empowered to do your best work.

Job Summary

The Manager, AMER Operations Compliance supports and manages Environmental, Health & Safety (EHS) compliance for LATAM within the AMER region, ensuring adherence to global policies, local regulations, and Equinix standards. This role assists in EHS audits, risk management, training, and continuous improvement initiatives for AMER operations. Leads a team of Operations Compliance professionals, ensuring they meet schedules and goals effectively while working in a multi-faceted Data Center environment. Partners with Senior Management to execute strategy and programs in sites within scope. Acts as a subject matter expert (SME) for compliance subjects assigned. Establishes strong working links with regional operational representatives and management.

Responsibilities

• Support recruitment, development, and retention of EHS compliance staff within the AMER region
• Assist in managing internal and external EHS audits, inspections, and risk assessments
• Ensure compliance with relevant EHS laws, regulations, and Equinix standards
• Help investigate non-compliance, identify root causes, and implement corrective actions
• Maintain local EHS procedures tailored to site-specific and regional requirements
• Provide guidance and training to operations teams on EHS best practices
• Track and report EHS metrics (e.g., incident rates, audit findings) and support improvement initiatives
• Collaborate with regional and global EHS, Legal, and Operations teams to maintain safety protocols
• Act as a resource for EHS compliance in the AMER region

• Coordinates site level compliance audits (internal and external)
• Acts as SPOC for Compliance Center of Excellence (COE) for audit activities
• Manages and follows-up of audit findings
• Identifies processes to be audited based on a set criteria and controls
• Reports any findings to management and relevant stakeholders
• Manages rollout of new certifications and sustenance of existing certifications within the sites in scope

• Ensures local procedures are developed to comply with local legislative and Equinix requirements
• Ensures all required compliance records are maintained in local/global repositories; this includes records relevant to Operations compliance (QISBC and EHS)
• Creates global/regional policies and processes relevant to the compliance subject assigned

• Produces compliance reports for local management, including key performance indicators and metrics as required with assistance from senior team members
• Analyzes corrective and preventative actions to identify systemic issues/root causes/delays in completion and recommend broader preventive actions
• Identifies and participates in process improvement initiatives and compliance projects for the site/country in collaboration with regional and/or global stakeholders
• Forecasts and tracks budget for assigned scope of work

• Develops and implements training plans for standards, regulatory and reporting requirements (i.e., environmental compliance, global security management)
• Works with local, regional and global management to assess needs for new training or re-training efforts
• Participates in creating relevant compliance training content

• Manages site level audit findings by providing SME guidance on compliance related questions
• Acts as SPOC for site level compliance related customer or any third party audits
• Performs site level audit evidence reviews including making sure the sites in scope are prepared for any upcoming audits
• Creates and identifies changes to any local site level management system assets by raising a document change request, as per input from site personnel
• Provides input and hosts site level Management Review meetings
• Helps budget for any site level compliance needs/requirements
• Ensures site level compliance with new and existing local/federal/regulatory requirements and follow up on any actions
• Conducts site inspections with focus on requirements from local/regional/federal and Equinix requirements
• Assists Data Center Managers in the implementation of site level compliance policies and processes as per global requirements

• Manages compliance budgets for site(s) in scope
• Manages Data Center Business Continuity Exercise program ensuring all required drills are planned, tracked, conducted, and documented by site Ops per global policy

• 3+ years of EHS compliance experience preferred
• Bachelor's degree in Environmental Science, Occupational Health & Safety, Engineering, or related field preferred
• Knowledge of EHS regulations and standards (e.g., OSHA, ISO 14001, 45001 & 50001)
• Leadership, communication, and stakeholder management skills