HR People Services Specialist - Fully remote - Temp - French speaking
Labcorp is a global leader in laboratory services, providing the insights and answers that help healthcare providers, patients, researchers, pharmaceutical companies and health systems make confident decisions and improve outcomes. Through our unparalleled science, data, technology and laboratory network, we advance diagnostics, accelerate innovation and help address some of the world's most important health challenges. As we shape the future of healthcare, we are leveraging advanced technologies, intelligent digital solutions and data-driven innovation across our operations to enhance how work gets done and deliver greater value to customers and patients. With our global scale and deep expertise, you'll have the opportunity to do meaningful work, grow your career and make a real impact on people's health around the world. Together, we're improving health and improving lives.
Labcorp is a leader in diagnostics, drug development and healthcare innovation. Across every role, we harness data and AI to work smarter, move faster and create breakthrough solutions that improve health outcomes for people. With our global scale and deep expertise, you'll do meaningful work, grow your career and make a real impact. Together, we're improving health and improving lives.
Labcorp is a global leader in diagnostic testing and drug development solutions, helping healthcare providers, researchers, and patients make informed decisions that advance care. Join us in our mission to improve health and improve lives.
Labcorp is seeking a fully remote HR People Services Specialist to join our team in Poland.
Work Schedule:
This is a 2-year temporary contract with standard business hours from Monday through Friday, 9:00 a.m. to 5:00 p.m.
Main Responsibilities:
- Serving as a central point of contact for employees and leaders for HR related inquiries via a Case Management System and Live Chat. This includes but not limited to:
- Supporting global leaders with their complex inquiries related to Workday system, recruiting, compensation, performance management, etc.;
- Providing high-quality customer service to EMEA regional employees and leaders regarding their questions related to payroll, benefits, leave management, document creation, etc.;
- Handling requests in a timely manner according to procedures;
- Understanding the customer's issue and ensuring that the necessary action is carried out to resolve it;
- Resolving a high percentage of requests at first point of contact through the use of the robust knowledge base and Desk Side Procedures in place.
- Providing HR administrative support for Switzerland and Spain;
- Partnering with other HR teams;
- Identifying solutions for trends or inefficiencies and contributes to global projects.
Minimum Qualifications:
- Bachelor's degree
- 2 or more years of customer-facing Human Resources experience;
Preferred Qualifications:
- Very good command of English and French; any other language is a plus (Dutch, German, Spanish, etc).
Additional Job Standards:
- Excellent communication and interpersonal skills, both written and verbal;
- Customer focus, diligence and attention to the details;
- Good time management and organizational skills;
- Proficiency in MS Office tools;
- Experience with Workday system or Service Now is a plus;
- Basic knowledge and understanding of AI tools;
- Strong analytical skills;
- Advanced decision-making and problem-solving skills.
About the Role:
If you want to develop your experience in HR and you have excellent communication, interpersonal and customer service skills then you are the person we are looking for. Join our HR People Services team!
Here at Labcorp there is no such thing as a typical day. Our culture is constantly energized by new and exciting growth opportunities and at a rapid pace. Every HR People Services Specialist plays an important role in providing innovative solutions and contributing new ideas to improve operations.
The HR People Services Specialist will be providing HR support for the organization. This role provides a broad scope of services to support the execution of human resources activities and processes. Delivers accurate and timely processing of HR transactions and delivers outstanding customer service to internal customers. Evaluates work requests and determines appropriate priority and resolution. Works with various HR functional areas to accomplish work goals. Come grow with us!
In our dynamic and friendly corporate environment, you will have the opportunity to work with an international team and practice your language skills on daily basis, when dealing with employees' inquiries, working on HR documents or participating in various interesting projects.
What We Offer
- Temporary 2-year contract with competitive salary and benefits package (private medical care, life insurance, lunch vouchers, subsidy to annual vacation);
- Fully remote working;
- Unique opportunity to get professional experience in an international, dynamic and highly professional corporate environment;
- Work with foreign languages on daily basis;
- Friendly working atmosphere and work-life balance.
All job offers will be based on a candidate's skills and prior relevant experience, applicable degrees/certifications, as well as internal equity and market data.
Labcorp is proud to be an Equal Opportunity Employer:
Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law.
We encourage all to apply
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