Infrastructure Project Manager
Who We Are
At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world's leading businesses. We are at the heart of progress; with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people-Kyndryls-that means doing purposeful work that powers human progress. Join us and experience a flexible, supportive environment where your well-being is prioritized and your potential can thrive.
The Role
We are looking for an experienced IT Infrastructure Project Manager to manage complex and business-critical projects within enterprise IT infrastructure environments.
The Project Manager will be responsible for the full project lifecycle, from initiation, requirements definition, planning, budgeting, and resource allocation through implementation, production deployment, transition to operations, and formal project closure.
This role requires a strong combination of project management capabilities and a solid understanding of enterprise IT infrastructure. The successful candidate will work closely with customers, technical teams, solution architects, operations teams, vendors, subcontractors, and senior management.
The position provides an opportunity to lead significant infrastructure initiatives and play a key role in delivering reliable, secure, and scalable technology solutions for our customers.
Key Responsibilities
- Manage complex IT infrastructure projects throughout the entire project lifecycle.
- Define project objectives, scope, deliverables, key milestones, and success criteria.
- Develop and maintain detailed project plans, schedules, resource plans, and budgets.
- Take responsibility for delivering projects on time, within the approved budget, scope, and quality requirements.
- Coordinate multidisciplinary technical teams across infrastructure, networking, systems, Cloud, Cybersecurity, Storage, Backup, and Operations.
- Manage project budgets and monitor actual costs against approved financial plans.
- Manage project resources and coordinate internal and external teams.
- Identify and manage project risks, issues, dependencies, changes, and constraints.
- Develop risk mitigation and issue resolution plans for challenges that may impact project timelines or outcomes.
- Continuously monitor project progress and proactively address schedule, resource, and technical dependencies.
- Manage customer expectations and maintain effective communication with all key stakeholders.
- Conduct regular project status meetings and prepare structured project reports.
- Present project status, progress, risks, budget, and key decisions to customers and senior management.
- Coordinate activities with technology vendors, system integrators, and subcontractors.
- Manage IT infrastructure implementation, migration, modernization, and transformation activities.
- Coordinate production changes and infrastructure migrations while minimizing impact on customer business operations.
- Plan and manage the transition of new infrastructure solutions into production and operational support.
- Ensure appropriate documentation, knowledge transfer, and operational readiness of support and operations teams.
- Ensure projects comply with internal standards, procedures, governance, and management requirements.
- Conduct final project reviews, lessons learned, and formal project closure.
Technology and Infrastructure Areas
The candidate should have a strong understanding of enterprise IT infrastructure and experience managing projects involving several of the following areas:
- Server Infrastructure
- Network and Communication Infrastructure
- Data Centers
- Storage
- Backup and Recovery
- Virtualization
- Cloud Infrastructure and Cloud Migration
- Hybrid Cloud
- Cybersecurity
- Disaster Recovery (DR)
- Business Continuity (BCP)
- Infrastructure Modernization
- Hardware and Software Refresh
- Data Center Migration and Consolidation
- Infrastructure Transformation
Deep hands-on engineering expertise across all of these areas is not required. However, the Project Manager should understand key technical concepts and architectures, communicate effectively with technical specialists, understand dependencies between different infrastructure domains, and translate technical challenges into clear project actions and decisions.
Candidate Requirements
- PMP (Project Management Professional) certification is required.
- Minimum of 3 years of experience managing IT projects, including significant experience with IT infrastructure projects.
- Proven experience managing complex, medium to large-scale IT projects.
- Experience managing projects involving multiple technical teams and infrastructure domains.
- Strong understanding of enterprise IT infrastructure environments.
- Experience managing project scope, schedules, budgets, resources, risks, issues, and dependencies.
- Experience working directly with customers and senior-level stakeholders.
- Experience managing external vendors, subcontractors, system integrators, and technology partners.
- Experience coordinating multidisciplinary technical teams.
- Ability to work effectively across technical, operational, and business teams.
- Experience preparing and presenting project reports to customers and senior management.
- Strong problem-solving and decision-making skills.
- Excellent organizational skills and the ability to manage multiple priorities simultaneously.
- Strong communication, presentation, negotiation, and stakeholder management skills.
- Ability to take ownership of project outcomes and drive projects forward in complex and dynamic environments.
- Good command of English.
- Knowledge of ITIL and IT Service Management (ITSM) processes is an advantage.
Customer and Stakeholder Management
Customer engagement is a key component of this role.
Who You Are
- PMP certification .
- 3 years of experience managing IT projects, with significant IT infrastructure experience.
- Proven experience managing complex, medium-to-large-scale projects.
- Strong understanding of enterprise IT infrastructure, including servers, networks, storage, virtualization, cloud, backup, and cybersecurity.
- Experience managing budgets, schedules, resources, risks, and vendors.
- Strong customer and stakeholder management skills.
- Excellent communication, leadership, problem-solving, and organizational skills.
- Good command of English.
- ITIL/ITSM knowledge - an advantage.
Being You
The "Kyn" in Kyndryl means kinship, which represents the strong bonds we have with each other, our customers and our communities. We focus on ensuring all Kyndryls feel included and we welcome people of all cultures, backgrounds, and experiences. Even if you don't meet every requirement, we encourage you to apply. We believe in growth, and we're excited to see what you can bring. At Kyndryl, employee feedback has told us that our number one driver of employee engagement is belonging. That sense of belonging - being a valued, respected, trusted member of the team - is fundamental to our culture and fueling great experiences for our customers. This dedication to welcoming everyone into our company means that Kyndryl gives you the ability to thrive and contribute to our culture of empathy and shared success. That's The Kyndryl Way.
What You Can Expect
Your career with us isn't just a job-it's an adventure with purpose. We offer a dynamic, hybrid-friendly culture that supports your well-being and empowers you to grow. Our Be Well programs are thoughtfully designed to support your financial, mental, physical, and social health-because we know that when you feel your best, you do your best.
From your very first day, you'll dive into impactful work that powers the systems our customers rely on every day. You won't just contribute-you'll make a difference, tackling meaningful projects that sharpen your skills and fuel your growth.
We're here to champion your journey. With powerful tools to chart your career path, personalized development goals aligned with your ambitions, and continuous feedback to keep you inspired and on track, you'll have everything you need to thrive and evolve. You'll develop in-demand skills to grow your career and achieve your ambitions with access to cutting-edge learning opportunities-from certifications with Microsoft, Google, and Amazon to coaching and hands-on experiences. And through it all, you'll be part of a culture that values empathy, restless learning, and a devotion to shared success.
We want you to thrive here-and we're committed to helping you do just that. Ready to make an impact? Join us and help shape what's next.
Get Referred!
If you know someone that works at Kyndryl, when asked 'How Did You Hear About Us' during the application process, select 'Employee Referral' and enter your contact's Kyndryl email address.