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NomadDesk

Sr. ServiceNow Presales Technical Lead

Who We Are

At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.

The Role

Kyndryl Consult is the fastest-growing business within our organization, partnering with enterprises worldwide to modernize their mission-critical technology and accelerate digital transformation. Our consultants work at the forefront of innovation, helping clients across industries-from healthcare to financial services and manufacturing-turn ambitious technology strategies into real business outcomes. As an integral part of the Kyndryl Consultant Profession, you will collaborate with top architects, engineers, and industry leaders with dedicated investment in your career growth and continuous learning.

As a Senior ServiceNow Presales Technical Lead, you will serve as the chief technical authority and trusted advisor for our most strategic client pursuits. You will guide senior client stakeholders through complex transformation journeys, translating intricate business challenges into elegant, scalable ServiceNow architecture. By connecting business objectives directly to technical execution, you will shape enterprise roadmaps and showcase how modern platform solutions unlock operational excellence and sustainable growth.

You will operate primarily in a high-impact, pre-deal and presales environment, leading the technical solutioning phase from initial discovery through proposal development and transition to delivery. Working closely with executive stakeholders, sales leaders, and multidisciplinary delivery teams, you will craft customized architectural visions, lead compelling technical workshops, and ensure every proposed solution aligns with client timelines, budgets, and long-term modernization goals.

What you will do ;

Technical Solutioning and Architecture


Client Advisory and Presales Leadership


Cross-Functional Collaboration and Delivery Alignment


Platform Innovation and Strategic Growth


Kyndryl currently does not require employees to be fully vaccinated against COVID-19, however, if you are hired to work at a client, customer, or partner location, you may be required to show proof of vaccination to align with their respective COVID-19 vaccination policies. Those who believe they are eligible may apply for a medical or religious accommodation prior to the start of employment.

Who You Are

Who You Are

You are an accomplished ServiceNow architect and trusted presales leader who thrives on turning complex technical puzzles into impactful client victories. You possess deep platform expertise and the business acumen to communicate seamlessly with enterprise leaders. Equally as important, you bring a growth mindset, with an innate drive to continuously expand your skills and master emerging technologies like enterprise AI and automation. You are relentlessly customer-focused, dedicating your energy to delivering real, lasting value for mission-critical operations. Above all, you are open and borderless-collaborating naturally across disciplines, geographies, and cultures to build inclusive, high-performing teams.

Required Skills and Experience


Preferred Skills and Experience


Equal Opportunity Employer Statement

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

The compensation range for the position in the U.S. is -
$179,760 to $341,520 based on a full-time schedule. Your actual compensation may vary depending on your geography, job-related skills and experience. For part time roles, the compensation will be adjusted appropriately. The pay or salary range will not be below any applicable state, city or local minimum wage requirement. There is a different applicable compensation range for the following work locations: California (San Francisco Bay Area): $215,640 to $409,800
California (All Other): $197,640 to $375,600
Colorado: $179,760 to $341,520
Massachusetts $179,760 to $375,600
New York City: $215,640 to $409,800
Washington: $197,640 to $375,600
Washington DC: $197,640 to $375,600

This position will be eligible for Kyndryl's discretionary annual bonus program, based on performance and subject to the terms of Kyndryl's applicable plans. You may also receive a comprehensive benefits package which includes medical and dental coverage, disability, retirement benefits, paid leave, and paid time off. Note: If this is a sales commission eligible role, you will be eligible to participate in a sales commission plan in lieu of the annual discretionary bonus program.
Applications will be accepted on a rolling basis.

Being You

Diversity is a whole lot more than what we look like or where we come from, it's how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we're not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you - and everyone next to you - the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That's the Kyndryl Way.

What You Can Expect

With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter - wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.

Get Referred!
If you know someone that works at Kyndryl, when asked 'How Did You Hear About Us' during the application process, select 'Employee Referral' and enter your contact's Kyndryl email address.